Hi, I'm Michael Dinkins. Welcome to my profile!
Michael Dinkins's Bio:
Over the past several years I have been fortunate enough to develop a diverse skill set and grow in so many different areas. I have had great experiences in sales, management, customer service, marketing, success coaching, sports, higher education, public speaking, training, promoting and event planning. I have been able to build exceptional relationships with people in various industries and all walks of life. It's my belief those relationships have given me a greater understanding of different personalities and cultures which helps me associate with a broad range of people. These extraordinary opportunities and experiences are molding me into a well rounded, diverse and dynamic individual. I am ready to take on the next challenge.Thank you. Michael Dinkins
Michael Dinkins's Experience:
Customer Service Account Manager at CSXNovember 2013
Ultimately I ensure the customers are satisfied and want to increase their business with the company. In support of that mission I also... -Manage people, data and projects relating to the movement and monitoring of trains and cars in a way that meets the needs of customers and operational goals. -Helps to maintain placement and pick up of customer inventory in various markets. -Communicates/coordinates with Service Design, Customer Accounting, and Sales and Marketing on issues affecting assigned or key customers. -Ensures that corrective measures are taken to deliver customer purchases on time. -Research and resolves customer issues and monitors progress. -Coordinates the return of defective or damaged goods back to the supplier
Outside Sales Representative at Team Sports Fan Custom ApparelMay 2013 - May 2014
-In charge of all sales and marketing for North Jacksonville -Develop business in an optimal manner for my company and the customers. -Build outstanding relationships with business partners and clients. -Analyze the marketplace do develop proper rates to maximize sales and satisfaction. -Create marketing and promotion strategies for various Jacksonville demographics. -Actively increase knowledge of company products and our consumers. -Close sales and maintain positive relationships with a diverse population of customers.
Success Coach / Advisor at Florida State University2010 - July 2013
In my position as an academic coach at Florida State University I built trusting relationships with a very diverse population of college students by delivering personalized, constructive, engaging, motivating and informative coaching sessions on a weekly or biweekly basis. The main goal was to empower students so they can maximize their potential in college and beyond. Every session I used problem solving and critical thinking skills to help students reach their goals. I strived to inspire each one to grow intellectually, professionally, and socially in order to develop skills to contribute to their success in present and future endeavors. I have also developed a great working relationship with over twenty departments at the university to maximize resources for my students at Florida State. In my position I served as a retention specialist for the university. Other skills I have honed in my time as an Academic Coach include public speaking, understanding of policy and procedures, and sales. I have presented at new student orientations and skill development workshops. Additionally, I have facilitated annual department trainings on techniques and methods for new employees. Lastly, a large part of my success has been strong salesmanship skills. From the start my students have to "buy in to" coaching and the vast benefits it offers. Week in and week out my priority is to empower them to believe in themselves and their abilities to achieve more than they thought possible.
Sales Representative at The H20 GenerationApril 2012 - April 2013
As a sales rep for H20 Standup Paddle Boards, I had many great experiences and cultivated a multitude of excellent relationships that I still maintain today. -I was their first sales rep in northern Florida and was given full accountability for planning & executing sales strategy, identifying & capturing key accounts and establishing a competitive market position in North Florida. -Improved brand awareness within the first year by conceiving & managing low-cost & highly targeted demo campaigns to effectively position the brand with the target demographic. -Led in store demo days & developed relationships within the community with local shops & paddle boarding venues. -Merchandised existing accounts as needed and coordinated shipping. -Established reputation for customer service excellence by going above & beyond to customize products to meet client needs by delivering on all commitments on time.
Assistant Football Coach / Student Mentor at Godby High SchoolJune 2010 - April 2011
Assisted in coaching the football team and managing practices Mentored student athletes in academics and life Coordinated game day operations for football games
Lifetime Activities Program Instructor at Florida State UniversityAugust 2009 - August 2010
While working on my masters degree I was a student faculty member at Florida State University. I instructed numerous undergraduate athletic and fitness based courses. For each class I managed a roster of 20-30 students. While teaching weight training I emphasized proper technique for muscular strength, muscular endurance, stretching and flexibility. I served as a personal trainer to my students; guiding them in personal, goal oriented, fitness programs in addition to teaching the importance of proper nutrition and how it correlates with proper exercise. While teaching sport courses I effectively developed lesson plans which included lead-up games, drills and activities that not only taught the rules and various techniques, but promoted teamwork and strategy. Lastly, I helped organize and manage the course websites.
Recruiting Assistant at Florida State University FootballApril 2009 - August 2010
As a Recruiting Assistant I was to create and distribute media to be sent out to high level recruits for Florida State's football program. When a recruit arrived on campus it was often my job to give him a tour of the facilities and the campus while answering any questions the recruits or their parents might have had. Basically, I sold the university to potential recruits. We had many football camps over the summer and I facilitated many aspects of them such as; camp promotion and marketing, registration, equipment fitting and monitoring skills drills such as the 40 yard dash. It was also my job to do anything any of the football coaches asked me to do. Many of the tasks took place in high pressure and fast paced environments, as is usually the case in a college level sports environment. I also coordinated FSU Football Alumni/Ex-NFL players reunions, meetings and functions. Lastly, I watched film and made highlight tapes of potential recruits and also sorted through film of potential walk on players.
Game day promotions intern at FSU BaseballMarch 2010 - April 2010
Develop and execute promotions for baseball games.
Youth Sports Intern at YMCAJanuary 2009 - June 2009
Helped to organize and implement quality youth sports leagues.
Golf Course Technician, Events and Member Services at Capitol City Country ClubMarch 2006 - August 2008
Maintain and enhance the golf course to a supreme standard Plan and facilitate member events at the Country Club Comply with any member request in a timely and professional manner
Guest Services at The Ritz-Carlton Hotel Company LLCSeptember 2004 - August 2005
Michael Dinkins's Education:
Florida State University2009 – 2010Master of Science (M.S.)
Florida State University2005 – 2009Bachelor of Science (B.S.)Concentration: Recreation and Leisure Administration and Facilties Management
Michael Dinkins's Interests & Activities:
Sports, Books, Surfing, Music